Humana is rolling out a new quoting process available 7/1/18 for all underwritten new business with 10-99 enrolled, fully funded or level funded, requesting effective dates of 9/1/18 or later. With this new Quoting Process, Humana intends to shorten the time it takes to obtain an underwritten quote by eliminating the requirement of a base quote and reducing the documentation needed.   For groups enrolling 10 or more lives, Humana has eliminated the need for employee applications, the current carrier bill, the Risk Assessment Form and the current carrier claim report. This quoting method is available for groups with total of 51+ employees and: Has less than 100 eligible employees Enrolling 10-99 employees Groups enrolling less than 10 employees will still need to provide employee applications space space Information required to obtain quote: Agent Name and contact information Legal Name of Group Full Address and phone number SIC code Total number of employees on wage and tax/Number of eligible employees/Number enrolled Total average number of employees including full time, part time, union and seasonal employees on average in the prior year. Number of different prior group [...]

Manage Expectations   Insurance agents who manage their client’s expectations successfully, tend to make the sale and also retain those clients for a longer period.  I have seen the case where an agent has not taken the time to explain the whole process with a group and when an issue occurred resulting in a higher premium, the agent lost the group to another agent.  Taking a little extra time to explain the process and answer questions, cements the relationship with your client and provides a measure of comfort by removing some of the unknown that may concern a business.  In the event that an issue arises during underwriting, the client at least has an awareness that this is not abnormal and may be more comfortable providing any additional information or accepting the underwriting result. The Group Enrollment Process Now, the employer wants to proceed with applying and enrolling for a group plan.   This is the time to explain the process of collecting the initial paperwork which will be reviewed for completeness and missing information.  Your MIBS customer service representative may request additional information or explanations during their initial [...]